CAN'T QUITE FIND WHAT YOU'RE LOOKING FOR? CLUBSWIMUK WILL TRY TO PROVIDE YOU WITH ALL THE INFORMATION ABOUT ORDERING AND RECEIVING THE RIGHT PRODUCTS FOR YOU. IF WE DON'T ANSWER ALL YOU QUESTIONS BELOW
PLEASE CONTACT US INFO.CLUBSWIM@GMAIL.COM
WHERE CAN I FIND INFORMATION ON SIZING?
Please check our size guide page, which will give guidelines on our sizing. Use the CLUBSWIMUK size guide as an estimate as to what size will fit to size to purchase, styles, cuts and sizes.
Please use the CLUBSWIMUK Size Guides as an estimate as to what size to purchase, as styles, sizes and cuts vary between each individual item and may not be consistent with the size guide measurements.
If you are unsure & require further assistant regarding your sizes and measurements our customer service team are more than happy to help you. Please contact them via our contact page.
DO YOU SHIP WORLDWIDE?
Yes, we do ship worldwide. Please see our shipping info page. Cost and delivery time will depend on the location.
WHAT PAYMENTS METHODS DO YOU ACCEPT?
You can choose the currency to shop in. Our customers can pay with credit or debit cards. We accept majority Visa, Master Card, UK Maestro, Delta, Solo or Electron. You can also choose to make payment using PayPal.
WHEN WILL MY ORDER BE SHIPPED?
Your order will be shipped and be with you within the time frame you selected and paid for at check out. Please see our shipping page for more information.
HOW DO I TRACK MY DELIVERY?
All CLUBSWIMUK purchases will come with a tracking number supplied in your order confirmation email.
If you require any assistance please contact us email@example.com someone from our customer service team will assist you further.
HOW DO I MAKE RETURN/ EXCHANGE?
Our returns and exchange process is very simple.
If you want to make a refund/exchange it must be done within 14 days of receiving your order.
Please note, we cannot accept returns outside the 14 days and they will be sent back to you.
To view more terms and conditions on exchanging and returning click here.
During sale period please allow up to 3-5 business days for your order to be processed due to high order volumes.
Due to high volume of emails/orders during the sale period, if the wrong items are ordered we can not take responsibility for changing the order before the shipment its collected. Sale items can be exchanged only.
PLEASE CHECK YOUR CART ITEMS CAREFULLY BEFORE PROCEEDING TO PAYMENT.
DO YOU RESTOCK SIZES/ PRODUCTS?
Some products or sizes may get restocked however items can be limited edition pieces. We do recommend that you be quick to grab the item. May be your last chance! But sign up to keep up to date with our restocks, offers, discounts, collabs via our newsletter.
WHAT DOES PRE ORDER MEAN?
CLUBSWIMUK most exclusive and high-demand pieces are available to pre-order. Make sure you add the item(s) to your bag and pay as normal, and we'll send you a confirmation email and ship the order as soon as the stock arrives. We'll also keep you updated on the progress of your order and the due date!
I HAVE A PROMO CODE, HOW DO I USE IT?
If you have a promo code please use it on the checkout page. Enter the code in the promo box and click apply.